The purpose of these General Terms of Use (“the GTU”) is to provide a legal framework for the terms and conditions under which Chassenay d’Arce makes the website and the services available, and to define the conditions for access and use of the services by “the user”.

The GTU are accessible in the “Legal Notice – GTU” section of the website.

Any use of the website or contact made via the contact form entails the user’s full and unrestricted acceptance of the GTU. If the user does not accept the GTU as laid down herein, he/she must not access the services offered on the website. reserves the right to unilaterally modify the contents of the GTU, at any time.

ARTICLE 1: Legal notice

  • The publisher of the website is Chassenay d’Arce, a variable capital cooperative agricultural company registered with the Troyes Trade & Companies Register (RCS) under number 302 768 221, with head offices located at 11 rue du Pressoir, 10110 Ville-sur-Arce, France, and certified under number 10.59.

Tel.: +33 (0)3 25 38 30 70
Director of Publication: Manuel Henon

  • Website design, creation and fulfilment: Bloody Mary, a limited liability company (SARL) with registered capital of €10,000, registered with the Paris Trade & Companies Register under number 424 81 702, with head offices located at 22 rue de Tocqueville, 75017 Paris, France.

Tel.: +33 (0)1 71 32 21 10


  • The host of the website is the company Gandi, with head offices located at 63-65 boulevard Masséna, 75013 Paris, France, and telephone number +33 (0)1 70 37 76 61

ARTICLE 2: Access to the website

The website gives the user access to the following services at no charge:

  • Presentation of the Chassenay d’Arce champagnes product offering.

The website is accessible for free from any location, limited to adults with Internet access. All expenses incurred by the user to access the service (hardware, software, Internet connection, etc.) will be borne by the user. The publisher reserves the right to request proof of the user’s age, particularly when using the online ordering services.

Access to and use of the website are strictly reserved for personal use only. The user agrees not to use this website or the data and information it contains for any commercial, political or advertising purposes, or for any form of business publicity, namely to send out unsolicited email.

An extranet providing access to the reserved services is available only to member users, as identified by Chassenay d’Arce. To access the services, the user must log in using the username and password communicated to him/her.
A member user may request to be unsubscribed by visiting the dedicated page in his/her account space. This will take effect within a reasonable period of time.

Any force majeure event resulting in a malfunction of the website or server, including any interruption or modification for the performance of maintenance, shall not incur the liability of In those instances, the user agrees not to hold the publisher accountable for any interruption or suspension of service, even without notice.

The user may contact the website by writing to the publisher at the email address provided in Article 1.


ARTICLE 3: Data collection


Collected data
The data collected using the contact form are the user’s full name, telephone number and email address.


Location of the data
All personal data are stored on the website’s host server, located in France.

Purposes of personal data processing

The personal data collected while the user navigates the website are processed by Chassenay d’Arce, for the following purposes:
– Management of the user’s subscription to or cancellation of the newsletter
– Direct marketing
– Production of statistics, reports and service level indicators
– Management of requests to access, rectify and object to the processing of a data subject’s personal data.
Under no circumstances will these data be transmitted to a third party individual or company.

Data subject information and rights
Pursuant to the applicable personal data protection legislation, all data subjects have the right to query, access, rectify and erase their data, as well as to object to their processing on legitimate grounds and to opt out of direct marketing. The user may be asked to provide proof of his/her identity.

In addition, the user has the right to restrict the processing of his/her data and the right to define general and specific instructions concerning the storage, erasure and communication of his/her data after his/her death. These rights may be exercised by any means provided by the data controller.

ARTICLE 4: Intellectual property

All trademarks, logos, distinguishing marks and content on the website (text, images, sound, etc.) are protected by the French Intellectual Property Code and, more specifically, by copyright.

The Chassenay d’Arce trademark is a registered trademark of Champagne Chassenay d’Arce. Any full or partial display and/or reproduction and/or exploitation of that trademark, in any way whatsoever, is strictly prohibited.

The user may request the prior authorization of the website for any reproduction, publication or copies of its various content. The user undertakes to use the website’s content for private purposes only, with any use thereof for commercial or advertising purposes being strictly prohibited.

Any full or partial display of the website, by any means whatsoever and without the express authorization of the site’s operator, will constitute an infringement of Articles L335-2 et seq. of the Intellectual Property Code.

As a reminder, pursuant to Article L122-5 of the said Code, any reproduction, copy or publication of the protected content must state its author and source.


ARTICLE 5: Responsibility

The sources of the information published on the website are considered to be reliable, but the website makes no guarantee that they are free of any faults, errors or omissions.

The communicated information is presented as a general indication only, with no contractual value. Despite regular updates, the website may not be held responsible for the modification of any legal or administrative provisions occurring after publication. Likewise, the website shall not be held responsible for the use or interpretation of the information contained on the website.

The user will keep his/her password secret. All disclosure of that password, in any form whatsoever, is prohibited. The user assumes all risks associated with the use of his/her username and password. The website declines all responsibility in this respect.

The website may not be held responsible for any viruses which may infect the user’s computer or other hardware after his/her use of, access to or download from the site.

The website may not be held responsible in the case of a force majeure event or the unforeseeable, insurmountable actions of a third party.


ARTICLE 6: Hyperlinks

The website may contain hyperlinks. The user is hereby informed that clicking on such links will cause him/her to leave The website has no control over those links’ landing pages and shall not, under any circumstances, be held responsible for their content.


ARTICLE 7: Cookies

The user is hereby informed that, when visiting the website, cookies may automatically be installed on his/her browser.

Cookies are small files which the browser temporarily stores on the user’s hard drive and which are necessary for use of the website They do not contain any personal information and cannot be used to identify the user. Each cookie contains a unique identifier which is generated at random and is therefore anonymous. Some cookies expire at the end of the user’s visit, while others are stored for longer.

The information contained in the cookies is used to improve the website
By navigating the website, the user is considered as accepting them.
However, the user’s content is required for the use of certain cookies.
If the user does not accept these, certain functionalities and pages may not be available to him/her. The user may disable cookies via his/her browser settings.

ARTICLE 8: Applicable law and jurisdiction

These terms of use are governed by French law. In the absence of an amicable resolution to any disputes arising between the parties, the French courts will have sole jurisdiction over the matter.

For any questions in respect of the application of the GTU, the user may contact the publisher using the contact information provided in Article 1.


ARTICLE 9: Photographs and product representations

The photographs accompanying the product descriptions may differ from the actual products and are not binding upon the publisher.

Photo copyrights: Olivier Douard, Olivier Gobert, Philippe Martineau.